Lead, mentor, and manage the sales team to achieve individual and departmental revenue goals.Develop and implement sales strategies, processes, and best practices to maximize team effectiveness.Conduct regular sales meetings, performance reviews, and coaching sessions to drive continuous improvement.Set sales targets, monitor performance against metrics, and hold the team accountable for results.Recruit, train, and onboard new sales team members as needed to support growth objectives.Foster a high-performance culture that emphasizes accountability, professionalism, and customer focus.Provide regular sales forecasts, pipeline reports, and performance updates to the CEO and leadership teamManage and oversee all customer relationships, ensuring high levels of satisfaction, retention, and account growth.Develop and execute strategies to acquire new customers across aerospace, defense, and industrial manufacturing sectors.Serve as the executive point of escalation for key accounts and complex customer issues.Establish and track customer metrics including satisfaction scores, retention rates, and lifetime value.Build and maintain strong relationships with key decision-makers at strategic accounts.Identify market opportunities and develop targeted approaches for customer acquisition.Represent the company at industry events, trade shows, and customer meetings.Analyze market intelligence including competition, customer trends, pricing data, and fleet information to inform sales strategy.Work with the leadership team to develop and deploy the overall commercial strategy.Collaborate with Marketing to develop sales campaigns and materials that support revenue and margin growth goals.Utilize Microsoft Excel and CRM systems to analyze sales data, track customer metrics, and generate performance reports.Prepare and present sales performance reports, market analysis, and strategic recommendations to the CEO and executive team.Align internal resources including Sales, Program Management, Supply Chain, Marketing, Engineering, and Operations to ensure delivery execution and achievement of commercial targets.Perform other duties as assigned to support commercial objectives. 